Our services at the ECU Survey Research Centre include:
- a flexible and customised approach to working with clients; whether undertaking Computer Assisted Telephone Interviewing (CATI) telephone surveys, online or face to face surveys;
- specialised knowledge of research and decision making processes;
- a high level of expertise in the design, conduct and analysis of surveys; and
- state-of-the-art facilities and equipment.
Our clients choose to work with us because we:
- assist their decision making process with regard to the use of research methods;
- assist in developing questionnaires, using Surveycraft and Voxco systems;
- set up questionnaires in Surveycraft and Voxco systems, ready for (CATI) interviewing or online delivery;
- draw sample for any form of survey;
- provide services of computer entry of data;
- are able to conduct surveys using a variety of approaches including postal, telephone (local, country or interstate numbers), online and field (using hand held computers, audio or video methods);
- recruit focus groups;
- provide in-depth personal interviewing;
- store survey records;
- collect research data of the highest quality under best practice guidelines;
- assist in monitoring, improving and standardising data collection methods; and
- provide opportunities for the education and research training of postgraduate students who are required to collect data using population-based surveys.